BE THE BUYER, NOT THE SELLER

Initial Discovery Conversation Guide — Confidential | For Agent Use Only

"You are the guide, not the hero. Your prospect has a problem. You have a solution. Today you listen first."
Opening Frame — Be the Buyer, Not the Seller
Say

"Thanks for your time today. I want to be upfront with you — what we do isn't for everyone, and that's perfectly okay. My job isn't to convince you of anything.

"What I do is work with people I know I can genuinely help. So our goal today is simple: I'll ask you a few questions, you answer honestly, and we'll both know pretty quickly if this is a good fit. Fair enough?"

Key: Listen more than you talk. You are the buyer. Let them qualify themselves.
1 Contact & Background
1. Full Name
Response
Agent Notes
2. Phone & Email
Phone Email
Agent Notes
3. Occupation / Employer
Response
Agent Notes
4. Married or partnered?
Response
Agent Notes
5. Children or dependents at home?
Response
Agent Notes
6. Own or rent your home?
Response
Agent Notes
2 Goals & Pain Points — The Heart of the Conversation

Let them talk. Pain creates urgency. Don't rush to solve — let them feel it first.

7. What's most important to you financially right now?
Response
Agent Notes
8. Do you feel like you're where you thought you'd be by now financially?
Response
Agent Notes
9. What's your biggest financial frustration at the moment?
Response
Agent Notes
10. If nothing changes in the next 5 years, how does that feel?
Response
Agent Notes
11. What would an extra $1,000–$2,000 a month change for your family?
Response
Agent Notes
12. What's holding you back from getting there?
Response
Agent Notes
13. On a scale of 1–10, how confident are you in your current financial plan?
Response
Agent Notes
3 Financial Snapshot

Quick inventory — no judgment, just facts. This guides whether they need a plan, protection, or both.

14. Household income range:
Response
Agent Notes
15. Do you have life insurance in place right now?
Response
Agent Notes
16. Are you saving or investing consistently each month?
Response
Agent Notes
17. Do you carry high-interest debt (credit cards, personal loans)?
Response
Agent Notes
18. Have you ever sat down with anyone before to talk through your finances?
Response
Agent Notes
19. Do you have a written financial plan or spending plan?
Response
Agent Notes
4 Opportunity & Career — Recruit Qualifier

Only go here if the conversation is flowing naturally. Never force it. Let curiosity be the door opener.

20. Are you fully satisfied with your current income and career path?
Response
Agent Notes
21. Would you be open to learning about a flexible, part-time income opportunity?
Response
Agent Notes
22. Have you ever thought about owning your own business?
Response
Agent Notes
23. What matters most to you in a career?
Response
Agent Notes
24. Do you enjoy helping people and working with others?
Response
Agent Notes
25. Are you well connected in your community — church, civic groups, networks?
Response
Agent Notes

Pull-Away — Let Them Lean In

If interested

"Based on what you've shared, I think there could be a real fit here — but I only move forward with people who are serious about making a change. Does that sound like you?"

If hesitant

"Honestly, based on what I'm hearing, I'm not sure the timing is right. We work best with people who are ready to take control of their finances. Am I reading this wrong?"

If not a fit

"I appreciate your honesty. This isn't for everyone, and I'd rather us both know now than waste each other's time. No hard feelings at all."

| Building Financial Independence for Middle-Income Families |
Close — Next Steps

Only close when they've shown genuine interest. A forced close kills trust.

26. What did you like most about what you saw and heard today?
Response
Agent Notes
27. Is this something worth exploring further?
Response
Agent Notes
28. This prospect is a strong candidate for:
Response
Agent Notes
29. Urgency level:
Response
Agent Notes
30. Best day & time for follow-up appointment?
Response
Agent Notes

If "Yes" — Set the Appointment

Say

"Great. The next step is a [Financial Needs Analysis / Business Overview] — it's complimentary and takes about 45 minutes. I've got [Day] at [Time] or [Day] at [Time] available. Which works better for you?"

Key: Always offer two specific times. Never say "when are you free" — that puts the burden on them and stalls momentum.